Company History
ServiceOne Building Maintenance, Inc started in Tampa, FL, as a small, family owned company and operated business, and has grown to the multi-faceted full service company we are today. Still family owned and operated, our goal of complete customer satisfaction has led us to increase our services to meet the ever expanding needs of our customers while maintaining integrity and quality and dependable service.
Our Goals
Since we started our business, our goals have always been to build lifelong relationship with our customers, team members and the community. These common bonds are built upon straight forward, honest and fair relationships that foster trust, enthusiasm and reliance upon one another. This is the mission statement that fuels us to meet and exceed expectations.
Certifications
These certifications give us the knowledge and tools to respond to our customers’ requests with the level of service expected from our company.
- BSCAI – Building Services Contractors Association International
- IICRC – Institute of Inspection Cleaning and Restoration Certification
Communication
We are accessible through a 24-hour telephone system. Calls after hours are dispatched immediately. Supervisors keep in touch with digital 2-way radios, cell phones and the latest in e-mail pagers. You can always reach our service representative – it’s easy! Through traditional telephone communications, reliable cell phone and paging communications, or e-mail, your concerns are our number one priority. Communication is the lifeblood of quality service. By focusing on our clients, we get to know their needs so we can serve them quick and efficiently.
Total Quality Management
The key to quality cleaning is supervision. Each job is assigned an on the job team leader, a quality control manager for routine inspections, and an representative for personal walk-thru inspections with the client.
